Privacy Policy

1. Introduction

Welcome to Espiritual Nexus ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our meditation and spiritual wellness platform.

By accessing or using Espiritual Nexus, you agree to the terms outlined in this Privacy Policy. If you do not agree with our practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Account Information: Name, email address, username, password, and profile picture
• Payment Information: Billing address, payment card details (processed securely through third-party payment processors)
• Profile Data: Meditation preferences, wellness goals, stress levels, and personalized settings
• Communication Data: Messages, feedback, and support inquiries you send to us

2.2 Usage Information

We automatically collect information about your interaction with our platform:

• Session Data: Meditation sessions completed, duration, frequency, and progress tracking
• Device Information: IP address, browser type, operating system, device identifiers
• Analytics Data: Pages visited, features used, time spent on platform, and user behavior patterns
• Location Data: General geographic location based on IP address (not precise GPS location)

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings.

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: Provide, maintain, and improve our meditation platform and personalized recommendations
• Account Management: Create and manage your account, process payments, and handle subscriptions
• Personalization: Customize meditation content, track your progress, and deliver tailored wellness guidance
• Communication: Send service updates, newsletters, promotional offers, and respond to inquiries
• Analytics: Analyze usage patterns, measure effectiveness, and improve user experience
• Security: Detect fraud, prevent abuse, and ensure platform security
• Legal Compliance: Comply with legal obligations and enforce our terms of service

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We share information with trusted third-party service providers who assist us in operating our platform, including payment processors, cloud hosting services, email delivery services, and analytics providers. These providers are contractually obligated to protect your information.

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of our users or the public.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership.

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

• Encryption of data in transit and at rest using SSL/TLS protocols
• Secure authentication and password hashing
• Regular security audits and vulnerability assessments
• Access controls and employee training on data protection
• Secure backup and disaster recovery procedures

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information in your account settings
• Deletion: Request deletion of your account and associated data
• Opt-Out: Unsubscribe from marketing emails via the link in our communications
• Data Portability: Request your data in a structured, machine-readable format
• Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us at privacy@espiritualnexus.com.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information within 90 days, except where retention is required by law.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

10. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our platform and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: